I want to speak to my courier. How do I get in touch?
Updated at: 2026-01-19 17:48The quickest way? Go to the tracking page. There, you can view the latest status and the estimated arrival time.
Got info or instructions? Add them via the tracking page.
Courier usually contacts you: The most couriers try to call 30 minutes before arrival.
Still want to contact them directly? From 2 hours before pickup/delivery, you can contact the courier via the tracking page. They’ll respond when possible - usually between deliveries.
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