How do I prepare myself (or my item) for transport with Brenger?

Good preparation ensures a smooth and safe delivery. In most cases, items don’t need to be fully wrapped, but they should be transport-ready - especially if large or awkwardly shaped.

Prepare your item(s) for transport:

• Disassemble if necessary: items should fit through doors/stairs and be liftable by 2 people
• Secure loose parts like drawers and doors
• Attach small parts (like screws or remotes) in a bag to the item
• Protect fragile surfaces like glass or marble with bubble wrap and cardboard
• E-bike? Turn off the battery but leave it in the bike

Prepare the location for pickup and delivery:

Get your space ready:

• Make sure there’s a clear path to/from the door: no rugs, mats, or furniture in the way
• Keep stairs, elevators, and entrances clear
• Remove fragile decorations along the route
• Protect walls, corners, and floors if needed

View full preparation instructions 

Be ready to help the courier: Check which service you’ve booked. Didn’t add lifting assistance? Then make sure someone is present at both pickup and drop-off to help the courier lift.

Good to know: If the item turns out to be too heavy or large to lift alone and no help is available, the courier may decline the job and leave the item behind.