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            1. Support
            2. Customer

            For which transports can I use Brenger?
            Modified on Tue, 23 Jul, 2024 at 2:24 PM
            Can I also move with Brenger?
            Modified on Mon, 7 Nov, 2022 at 2:47 PM
            How do I place a transport?
            Modified on Mon, 7 Nov, 2022 at 2:47 PM
            Can I have something transported larger than 400x180x160cm or heavier than 200 kilos?
            Modified on Mon, 7 Nov, 2022 at 2:48 PM
            Do you also transport items outside the Netherlands and Flanders?
            Modified on Thu, 25 May, 2023 at 2:36 PM
            Can I also use Brenger for my company?
            Modified on Mon, 7 Nov, 2022 at 2:49 PM
            Could Brenger arrange transport to the Wadden Islands?
            Modified on Mon, 3 Apr, 2023 at 10:43 AM
            Can I have my IKEA purchase transported?
            Modified on Tue, 28 Nov, 2023 at 12:06 PM
            Are my items insured during transport?
            Modified on Wed, 31 Jul, 2024 at 3:57 PM
            Can a courier also come with an extra carry help?
            Modified on Thu, 4 Jan, 2024 at 11:05 AM
            Can the courier come with a tail lift, pallet truck and/or removal lift?
            Modified on Mon, 7 Nov, 2022 at 2:51 PM
            Can I schedule stopovers for my transport?
            Modified on Mon, 7 Nov, 2022 at 2:51 PM
            I am unsatisfied with your service. How do I leave a complaint?
            Modified on Mon, 18 Sep, 2023 at 1:08 PM
            Can I modify my booking and/or contact information or add extra services?
            Modified on Mon, 8 May, 2023 at 3:45 PM
            Can I change my delivery day or time?
            Modified on Mon, 8 May, 2023 at 3:21 PM
            Can I change my address or personal details?
            Modified on Mon, 8 May, 2023 at 3:20 PM
            Can I cancel my transport and what is the cancellation policy?
            Modified on Mon, 8 May, 2023 at 12:05 PM
            I have additional directions for the courier. Where can I add these?
            Modified on Thu, 29 Jun, 2023 at 3:13 PM
            Can I add carry help or other service after the booking has been made?
            Modified on Mon, 8 May, 2023 at 3:33 PM
            My address is not recognized. What should I do?
            Modified on Tue, 20 Jun, 2023 at 10:07 AM
            How do I know what time the courier will arrive?
            Modified on Thu, 20 Jun, 2024 at 10:24 AM
            Are the items guaranteed to be delivered if I place a transport request?
            Modified on Tue, 23 Jul, 2024 at 2:00 PM
            Can it be picked up or delivered at a specific time and/or date?
            Modified on Mon, 7 Nov, 2022 at 2:53 PM
            What happens if the courier arrives and no one is present?
            Modified on Mon, 7 Nov, 2022 at 2:54 PM
            I want to speak to my courier. How do I get in touch?
            Modified on Mon, 7 Nov, 2022 at 2:54 PM
            The time period in which the courier would come has expired. What now?
            Modified on Mon, 7 Nov, 2022 at 2:54 PM
            My transport will take place tomorrow, but I have not yet received an email. What's up with that?
            Modified on Mon, 7 Nov, 2022 at 2:54 PM
            What does a transport cost at Brenger?
            Modified on Mon, 7 Nov, 2022 at 2:54 PM
            How does the payment work?
            Modified on Thu, 29 Jun, 2023 at 3:40 PM
            Can I pay afterwards?
            Modified on Mon, 7 Nov, 2022 at 2:55 PM
            Where can I find my invoices?
            Modified on Mon, 7 Nov, 2022 at 2:55 PM
            How does Brenger work if I want to have a Marktplaats purchase transported?
            Modified on Thu, 16 Mar, 2023 at 4:49 PM
            How does Shipping with Brenger via Marktplaats Payment Proposal work?
            Modified on Tue, 13 Aug, 2024 at 6:38 PM
            Can I arrange the payment for the Marktplaats purchase via Brenger?
            Modified on Thu, 20 Jun, 2024 at 10:29 AM
            Do I need to verify my account number?
            Modified on Thu, 4 Apr, 2024 at 5:33 PM
            Should I book an additional mover/ lifting assistance?
            Modified on Thu, 23 Mar, 2023 at 3:49 PM
            What is phishing?
            Modified on Tue, 4 Jul, 2023 at 11:16 AM
            Is Brenger safe?
            Modified on Tue, 4 Jul, 2023 at 11:17 AM
            How do I recognize fraud on Brenger/Marktplaats/WhatsApp or other platforms?
            Modified on Tue, 4 Jul, 2023 at 11:14 AM
            How do I prevent fraud on Brenger?
            Modified on Thu, 4 Apr, 2024 at 5:31 PM
            Do I need to verify my information when receiving or making a payment?
            Modified on Thu, 20 Jun, 2024 at 10:31 AM
            How do I report fraud or a phishing attempt?
            Modified on Tue, 4 Jul, 2023 at 11:45 AM
            Can I arrange transportation for my auction purchase through Brenger?
            Modified on Tue, 23 Jul, 2024 at 2:39 PM
            How much does it cost to transport an auction purchase?
            Modified on Thu, 8 Jun, 2023 at 8:18 PM
            How does it work if I want to have an auction purchase delivered?
            Modified on Thu, 8 Jun, 2023 at 8:57 PM
            Is my auction transport insured against damage?
            Modified on Tue, 23 Jul, 2024 at 2:20 PM
            What if the courier is late for collecting my lot?
            Modified on Thu, 8 Jun, 2023 at 8:13 PM
            Still need help?
            Business hours support
            Mo – Fr 08.00 – 21:00
            Sa – Su 09:00 – 21:00
            We are less available during public holidays
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